Brief Strategic Communication and Problem Solving

training course

 
PROGRAMME
Fri 28

200pm           Participants start to arrive

430-630pm      Registration, briefing and deliver of material

630pm           Welcome "aperitivo"

Sat 2
Sat 29 
Training
course 1

830-1200pm   

Prof: Ivano Cincinnato
STRATEGIC TECHNIQUES TO IMPROVE COMMUNICATION IN A SHORT TIME

- Presentation of the course and participants
- Common mistakes to avoid for an effective communication
- How to make an effective communication a Strategic and

  Cost-Effective Communication
- Active listening techniques: reformulations, paraphrase and                   restructuring
- Role Playing

   Morning tea between sessions

                           Lunch break (free time for excursions in the afternoon)

500-600pm      Optional Mini Session: Small Group Peer

                     with Dr. Tiziana Bufacchi and Ms Barbara Saba

730pm            Dinner

Sun 1 
Training
course 2

830-1200pm   

Prof: Ivano Cincinnato

EFFECTIVE STRATEGIES TO IMPROVE LISTENING AND EYE CONTACT

- One mouth and two ears: how to listen more and speak less

- The magic of words. Speaking and listening to formulate requests

- Advanced Techniques of the Effective Strategic Communication: how to     pose strategic questions

- Non-verbal communication: recognising body language. 

- Handle disagreements and complains without the use of words

- Role-Playing

  Morning tea between sessions

                           Lunch break (free time for excursions in the afternoon)

500-600pm       Optional Mini Session: Small Group Peer

                      with Dr. Tiziana Bufacchi and Ms Barbara Saba

730pm            Dinner

Mon 2 
Training
course 3

830-1200pm   

Prof: Ivano Cincinnato

EFFECTIVE STRATEGIC COMMUNICATION AND STRATEGIC PROBLEM-SOLVING SKILLS

- Perceptual deceptions: when the eye is not ready to perceive what the     mind is prepared to comprehend.

- Needs, motivations and expectations in the construction of an effective     communication.

- Strategic Problem-Solving

- Role-Playing

   Morning tea between sessions

                           Lunch break (free time for excursions in the afternoon)

500-600pm      Optional Mini Session: Small Group Peer

                     with Dr. Tiziana Bufacchi and Ms Barbara Saba

730pm            Dinner

Tue 3 
Training
course 4

830-1200pm   

Prof: Ivano Cincinnato and Dr. Tiziana Bufacchi

“Hands on Project”

PRACTICAL TOOLS FOR CONFLICTS RESOLUTIONS

- Strategic techniques for an effective conflict management

- Communication styles and advanced effective communication skills

- Assertiveness: how to say No. Assertive techniques to manage difficult consultations

- Role playing

   Morning tea between sessions

1200pm          END OF WORKSHOPS

Wrap up & Farewell morning tea

Certificates presentation

Then the participants are free to leave

Ready to make a meaningful change in your profession?

We have a limit of 20 participants and spots fill up quick, so book today!

 

To secure a place pay only $450 (AUD) deposit today

and comfortably pay the rest by 8 January 2020!

0 DAYS TO THE EVENT
When
Feb 28, 2:00 PM – Mar 03, 12:00 PM
Where
Belle Maison Hadana Hoi An Resort & Spa ,
538 Cửa Đại, Cẩm Châu, Hội An, Quảng Nam 560000, Vietnam
by 8 January 2020
 
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